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Please
read the following testimonial from a customer...
"Jeremy, your performance during the transaction, I would say was no less than perfect! You got the product to me very quickly. The items were packaged very well. I couldn't have asked for a better transaction. I rate you a "10". I would definitely tell anyone about you. As a matter of fact, I was just bragging the other day on how good you guys were to a friend of mine. I was telling them they should get one of these squeeze wrenches for their father's stocking. I emailed your page to them. Thanks for being so great! Have a Merry Christmas and good luck in the future!"
Julie Goff from
Pikeville, KY [more..]
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Returns (Exchanges/Refunds)
Return Policy:
We limit returns to 30 days for exchange or refund for defective merchandise. Non-defective returns will be charged a 20% restocking fee and shipping fees to and from the customer will be the responsibility of the customer unless noted otherwise, such as our free shipping offers. Returns of products where free shipping was offered at the point of sale will be charged the shipping fee if returned for a refund.
Also, we cannot accept non-defective returns for a refund on products that are used on the face, body or mouth. These products include but are not limited to: Flowbee, Genisphere, Shavers and Trimmers, etc. These items have often been most subject to return abuse where a customer where use them and then send back for a refund without legitimate cause.
In summary:
- returns for defective product within 30 days for a refund or exchange will receive a credit for purchase price minus the original shipping costs.
- non-defective returns for a refund within 30 days are subject to a 20% restocking fee.
- no credits on shipping fees.
- no non-defective refunds on health & beauty items.
These policies have been set to ensure that we will be able to offer great products to you at the lowest possible price. As always we are consistently evaluating products to ensure they are of high quality and meeting the claims advertised, so that returns shouldn't be a problem. If you have any questions and/or comments regarding our policies please don't hesitate to contact us. We appreciate your opinions.
Return Status:
If you want to know the status of a return, please contact us to request the status. |
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